BrewYourCoffee
CONTACT:
support@brewyourcoffee.com
+1 941 265 5176
1209 E Magnolia Ave, Knoxville, TN 37917, United States
1. Order Processing
- Orders are processed after payment has been successfully received
- Processing time typically takes 1–3 business days
- High-value or specialty machines may require additional preparation and secure packaging time
2. Shipping Methods
Depending on the product size, weight, and destination, orders may be shipped using:
- Standard insured shipping
- Express delivery services
- Freight carriers for larger equipment
- Signature confirmation for high-value orders
3. Shipping Costs
- Shipping fees are calculated at checkout based on location and selected shipping method
- International shipping rates may vary depending on destination and customs requirements
- Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer
4. Tracking & Delivery
- Tracking information will be sent once your order has shipped
- Please ensure your shipping address is accurate before completing your purchase
- Some deliveries may require a signature upon arrival
5. International Shipping
BrewYourCoffee may ship internationally to selected countries. Delivery times can vary depending on customs processing and local carriers.
6. Damaged Shipments
If your package arrives damaged:
- Inspect the package upon delivery
- Take photos of the packaging and product immediately
- Contact us within 48 hours of delivery with your order number and photos
We will review the issue and assist you as quickly as possible.
7. Delivery Delays
While we aim to deliver orders on time, BrewYourCoffee is not responsible for delays caused by:
- Shipping carriers
- Customs clearance procedures
- Weather conditions
- Incorrect shipping information provided by the customer
- Other unforeseen circumstances outside our control